Shipping & Returns

Dispatch times

Orders placed before 2pm on a business day are dispatched the same day. Orders after that, or at a weekend or public holiday, go out on the next business day.

During a product drop or a promotion, dispatch can take up to three business days. When that is the case we say so on the product page before you buy, not afterwards in an email.

Delivery options and cost

Standard delivery: 3 to 5 business days.

Priority delivery: 2 to 3 business days. Included with the 24-can Fury Pack.

Express delivery: next business day if ordered before 2pm. Included with the 48-can Beast Mode pack.

Tell us your delivery pincode and we will confirm timing and cost before you commit.

Tracking

You get a tracking number by email when the parcel leaves us. If tracking has not updated for three business days, contact us and we will open a query with the carrier rather than asking you to chase them.

Damaged or leaking cans

Cans occasionally get crushed in transit. If any can in your order arrives dented, leaking or unsealed, photograph the parcel and the affected cans and email us within 48 hours of delivery.

We replace damaged cans at no cost and we do not ask you to send them back, because shipping a leaking can is not worth anyone time or money. If you would rather have a refund than a replacement, say so and we will refund those cans.

Wrong or missing items

Tell us within seven days of delivery and we will ship the correct item immediately, with a prepaid return label for anything sent in error. You are never out of pocket for our mistake.

Returning unopened cans

You can return unopened, undamaged cans in their original packaging within 30 days of delivery. Start the return through the contact form and we will send instructions and an address.

Return shipping is yours to pay unless the return is our error. We refund to the original payment method within five business days of receiving the goods.

We cannot accept opened cans, part-used multipacks, or cans stored outside the conditions on the label. This is a food safety limit, not a commercial one: we cannot resell them and we cannot verify how they were kept.

Subscriptions

Subscription orders can be paused, rescheduled or cancelled from your account up to 24 hours before the next dispatch. After that the order is already picked and you will need to treat it as a normal return.

Refund timing

Once we approve a refund we issue it within five business days. How long it then takes to appear depends on your bank or card issuer, usually 3 to 10 days, and that part is outside our control.

Questions about any of this? Write to info@furymodeenergy.com or use the contact form.